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Terms of Service

The agreement between you and GoHighr when you use the free scan, buy an optimization, or create an account.

Effective 29 September 2026Last updated 29 September 2026

1.About these Terms

These Terms of Service (“Terms”) govern your use of GoHighr at gohighr.app, including the free resume scan, paid resume optimization, accounts, and downloads (together, the “Service”). The Service is provided by GoHighr (“GoHighr”, “we”, “us”).

By using the Service or making a purchase, you agree to these Terms. Please also read our Privacy Policy, which explains how we handle personal data, and our Refund & Cancellation Policy, which forms part of these Terms. If you do not agree, please do not use the Service.

2.Eligibility

GoHighr is intended only for people aged 18 or older. By using the Service, as a guest or with an account, you confirm that you are at least 18 years old. We do not knowingly provide the Service to anyone under 18.

3.What GoHighr does

GoHighr is an AI-assisted resume analysis and optimization tool. You upload your existing resume, optionally add supporting documents, and paste a job description. The Service then:

  • provides a free scan with a Role Match Score, an ATS Readiness Score, and a short list of findings; and
  • if you purchase an optimization, rebuilds your resume for that job in a single, standardized ATS-friendly format and makes it available to download as PDF, DOCX, and LaTeX source.

Your uploaded resume is used as the source of facts about you. GoHighr does not reproduce the visual design of your original resume and is not a resume editor or builder.

4.Guest use and accounts

You can run a free scan and buy a Single Job optimization as a guest, without an account. Guest access to a job is tied to a private access token stored in your browser. Anyone with access to that browser may be able to open the job, and if you clear your browser data or switch devices you may lose access. A free guest scan can be opened for 24 hours; a paid guest job remains accessible for a limited period after purchase, as described in the Privacy Policy.

Accounts are created and signed in to through our authentication service, which may offer sign-in with a third-party provider such as Google. An account is required for credit packs and lets you see your credits and previous jobs. You are responsible for keeping your sign-in credentials secure and for activity under your account. Accounts are personal and may not be shared or transferred.

5.Your content and your permission to upload it

“Your content” means the resumes, supporting documents, job descriptions, skill confirmations, and any other material you provide. You keep all ownership rights in your content. GoHighr does not claim ownership of your resume or documents.

You give us a limited, non-exclusive permission to store, copy, and process your content, including by transmitting relevant portions to our service providers, only as needed to provide, secure, and support the Service for you, for as long as we keep it under our Privacy Policy.

When you upload content, you confirm that:

  • the resume and supporting documents are yours, or you have permission to use them for this purpose;
  • the information you provide is, to the best of your knowledge, accurate; and
  • you are not deliberately submitting false, misleading, malicious, or unlawful material, or material that infringes anyone else's rights.

You are responsible for the accuracy of the information you provide. Please avoid including information that is not needed for a job application, such as identity or financial documents, or health information.

6.AI-powered features

The scan, scores, findings, and resume generation are produced with the help of third-party artificial intelligence and machine-learning service providers, together with our own validation and formatting rules. The providers and underlying models we use may change over time.

The Service is designed to work only from the facts in your own documents and to flag missing evidence rather than invent it. It checks generated content against your source documents before delivering it. However, AI systems can still make mistakes. AI-generated outputs may be incomplete, may misread a document, or may phrase something inaccurately. The Role Match Score and ATS Readiness Score are informational guidance produced by our own methodology. They are not a measurement by any employer or applicant tracking system.

7.No guarantee of interviews, employment, or ATS results

GoHighr helps you present your existing experience more clearly for a specific role. It does not control and cannot predict how anyone else will assess your application. We do not guarantee:

  • interviews, job offers, or employment;
  • responses from recruiters or employers;
  • any particular ranking, score, or treatment by an applicant tracking system; or
  • that any employer or system will accept or parse your resume in a particular way.

GoHighr does not make hiring decisions. Employers, recruiters, job platforms, and applicant tracking systems are independent third parties with their own processes.

8.Reviewing your generated resume

You decide what you submit to employers. Before you use a generated resume, read it carefully and correct anything that is inaccurate, incomplete, or that you would not want to claim. The DOCX and LaTeX files are provided so you can edit them. You are responsible for the final version of any resume you send.

9.Supporting evidence and confirmed skills

You may add supporting documents, such as certificates or transcripts, and you may confirm skills the scan suggests. These are used only as evidence for skills in your generated resume. Employers, job titles, dates, education, certifications, achievements, and figures still come from your resume.

Only confirm a skill if you genuinely have it. A confirmation is your own statement about yourself; GoHighr does not verify it. The job description is never treated as evidence about you.

10.Prices and payments

The free scan costs nothing. Paid options are one-time purchases; GoHighr does not offer subscriptions and never charges you automatically on a recurring basis. The price, what is included, and the currency are shown before you pay, and the price shown at checkout is the total amount you pay. Current prices:

  • Single Job: €8.99, one optimization for one scanned job.
  • Job Hunt Pack: €21.99, 5 credits.
  • Serious Job Hunt: €38.99, 10 credits.

Payments are processed by our payment provider, Stripe, on its secure hosted checkout page. GoHighr does not receive or store your full card number. A purchase is complete only when the payment provider confirms payment to us; reaching a confirmation page alone does not complete a purchase. We may change prices for future purchases; the price you agreed to at checkout applies to that purchase.

11.Single Job purchases

A Single Job purchase unlocks resume generation for the specific scan from which you purchased it. It can be bought as a guest or with an account and cannot be moved to a different scan. It includes generating the resume for that job, including retries if a generation attempt fails.

12.Credit packs

Credit packs require an account. One credit unlocks resume generation for one scanned job in your account.

  • A credit is used when you choose to use it on a scan, immediately before generation starts.
  • If generation fails, the job stays unlocked and you can retry without using another credit.
  • Credits do not expire.
  • Credits have no cash value, are tied to the account that bought them, and cannot be transferred or exchanged, except where applicable law requires otherwise.

13.Delivery and retries

When you purchase an optimization, you ask us to start providing the paid service immediately. Generation normally starts when you choose to build your resume and takes a short time. Your files are delivered as downloads on your job page, which you can also reach from your dashboard if you have an account.

If generation fails for a temporary technical reason, the job remains unlocked and you can retry without paying again or using another credit. If retrying does not work, contact support@gohighr.app and we will help resolve it, as described in the Refund & Cancellation Policy.

Uploaded and generated files are kept for a limited time only. Please download your files promptly. Files are deleted automatically 30 days after the job was last updated, as explained in the Privacy Policy. A paid job that has not been generated before its files are deleted can no longer be generated, so please generate your resume soon after purchase.

14.Refunds and cancellation

Refunds, cancellations, and the effect of requesting immediate performance on the statutory right of withdrawal are explained in our Refund & Cancellation Policy. Nothing in that policy or these Terms limits rights you have under mandatory consumer law.

15.Acceptable use

You agree not to:

  • upload material you have no right to use, including another person's resume or documents without their permission;
  • use the Service to create deliberately false or misleading credentials or employment history;
  • upload malware, corrupted files designed to cause harm, or unlawful material;
  • attempt to access other users' jobs or data, bypass access controls, or interfere with the Service's security or operation;
  • use automated means to access the Service at scale, overload it, or scrape it, or try to extract our prompts, models, or source code;
  • resell or commercially redistribute the Service without our written permission; or
  • use the Service in breach of applicable law.

16.Intellectual property

The Service, including its software, resume template, scoring methodology, design, and the GoHighr name and branding, belongs to us or our licensors. These Terms do not give you any rights in them other than to use the Service as intended.

You own your content. We claim no ownership of the content of your generated resume. You may use, copy, edit, and share the files generated for you, for your job applications or any other lawful purpose, without attribution to GoHighr.

17.Third-party services

The Service relies on third-party services, including payment processing, sign-in providers, AI service providers, and hosting infrastructure. Their services may be subject to their own terms and privacy policies. We are not responsible for websites, job platforms, or employer systems that we do not operate, including where you submit your resume.

18.Availability and changes to the Service

We work to keep the Service available and reliable, but we cannot promise uninterrupted or error-free operation. GoHighr is an early-stage product and we may change, improve, or discontinue features. If we discontinue the paid service, we will either deliver what you have already paid for or refund the unused part of your purchase.

19.Suspension and termination

We may suspend or restrict access to a job or account, or refuse service, where we reasonably believe these Terms have been seriously breached, for example in cases of fraud, abusive uploads, or attempts to compromise the Service. Where appropriate and lawful, we will tell you why and give you an opportunity to respond.

You may stop using the Service at any time and may ask us to delete your account by emailing us, as described in the Privacy Policy. Unused credits cannot be restored once an account is deleted, so please contact support@gohighr.app first if you have unused credits. If we close your account for reasons other than your breach of these Terms, we will refund any unused credits.

20.Limitation of liability

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for intentional misconduct or gross negligence, for death or personal injury caused by negligence, or your rights as a consumer.

Subject to that:

  • we are not responsible for decisions made by employers, recruiters, or applicant tracking systems, or for lost job opportunities, since those depend on factors outside our control;
  • we are not responsible for inaccuracies in a generated resume that you submitted without reviewing, or that result from inaccurate information you provided;
  • we are not liable for losses that were not reasonably foreseeable when you used the Service; and
  • our total liability to you for any claim relating to the Service is limited to the amount you paid us in the twelve months before the claim arose.

21.Your statutory rights

If you are a consumer, you benefit from mandatory rights under the law of the country where you live, including legal rights where digital content or a digital service is not supplied or does not conform to the contract. Nothing in these Terms affects those rights.

22.Governing law and disputes

These Terms are governed by the laws of Greece. If you are a consumer living in another country, you also keep the protection of the mandatory provisions of the law of your country of residence, and you may bring proceedings in the courts of your country of residence or of Greece.

If you have a problem, please contact us first at support@gohighr.app. Most issues can be resolved quickly that way.

23.Changes to these Terms

We may update these Terms, for example when the Service or the law changes. The date at the top of this page shows when they were last updated. Material changes will be highlighted on the website before they take effect. The Terms in force when you make a purchase apply to that purchase.

24.Contact

Questions about these Terms: support@gohighr.app. See also our Contact & Support page.